Tuesday, August 26, 2008

Web Navigation

Navigation: the artful balance between guiding a user's web experience and providing a set of alternatives.

If you are short on guidance, your user gets confused, or aborts the experience early due to lack of interest.

Even when you guide users, if you provide too many alternatives, they are also more likely to stray off the path you're guiding them down.

If you are short on alternatives, the user's experience is brittle. It ends whenever they refuse to follow your guidance or face some difficulty in doing so.

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